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Privacy Policy

Thanks for using Clever Ads, we take the protection of your personal data very seriously.

Clever Ads is owned and operated by CleverPPC S.L. This privacy policy describes policies on the collection, use and disclosure of your information in connection with your use of websites, emails, and applications of CleverPPC S.L. with Tax I.D. number: B-82395039 and registered office at Calle San Quintín, 10, bajo izq. 28013 Madrid, (Spain).

What information do we collect?

We collect and retain personal contact information that you provide us voluntarily when signing up for our products and services or to any of our mailing lists. This may include your name (first and last), business name, job title, business address, product data, phone and/or mobile phone numbers and email address. Additionally, we collect contact information provided to us during any correspondence relating to customer support, as well as in connection with our products and services.

When you visit our websites we automatically collect information about your device, including your IP address and other potentially unique device identifiers (for example, if you are using a phone with iOS or Android installed). We also collect your Internet browser type and language, information about any website that referred you, the date/time of your visit, and any search keywords. For more information, please review cookies policy.

We may also collect and store demographic information (such as your postcode, gender and age), and use this data to tailor your experience on our Websites, ensure you are at least 18 years of age to make purchases, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked.

You are in control of the information we collect about you, but if you choose not to share your information, you may not be able to access or use some of our services.

Why are we legitimate to use your personal information?

CleverPPC is entitled to process your data in order to carry out its services. CleverPPC takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept secure and treated with the utmost care.

This Privacy Policy regulates the access and use of the service (hereinafter, the "Service") that CleverPPC makes available to the user interested in the services and contents hosted in the Website.

In this sense, the legitimation bases used by CleverPPC for the processing of the users' data are:

In relation to consent, the user may withdraw their consent at any time by sending a message to the following e-mail address: privacy@cleverppc.com, and this without affecting the lawfulness of the processing based on their consent prior to the withdrawal.

Which are our purposes for the processing of your data?

Your information will be used for:

Note that you may not opt-out of these communications, which are transactional and not promotional in nature.

If you do not want to receive those communications, you are allowed to withdraw your consent at any time by clicking “unsubscribe” in any communication, or emailing us using the address provided.

In order to pursue our legitimate interest in improving our services, we also use personal data to conduct research and analysis, and to identify what services you, and other customers like you, may need:

Veracity of the data provided by the Users

The User guarantees that the personal data provided is true and is responsible to inform CleverPPC about any modification regarding this data.

The User will respond, in any case, for the truthfulness of the data provided, CleverPPC also reserves the right to exclude any User from the registered service who has provided false data, without prejudice to other actions that may proceed in law.

Other websites

Our websites may contain hyperlinks to websites that are owned and operated by other organizations. These websites have their own privacy and cookie policies, and we urge you to read them. They control how your personal information is used when you give it to these other organizations, or they collect it with cookies. We are not responsible for other websites and their information, material products or services. We also do not claim responsibility for the privacy practices of the websites run by other organizations.

Who we may share your personal information with?

We may need to share your information with other organizations to provide you with the products, services or information you ask for. In particular we will need to share your information with Google, who already holds much of your data within the Google Ads system. We may also pass your information to one or more of the following organizations: other companies in our corporate group; credit checking or screening service providers; payment processing organizations (such as Stripe); debt collection agencies; data processing companies; mailing houses working on our behalf; government and enforcement agencies and the police.

How do we protect your Personal Information?

We use many different measures to help protect information transmitted over or stored on our systems. For example, your personal information is contained behind secured networks, and is encrypted when transmitted to us via Secure Socket Layer (SSL) technology. In addition, the payment information you provide us is processed by a third-party payment processor (Stripe).

How long do we keep your personal information?

We keep your information only for as long as we need it to provide you with our services, manage our business or as required by law or contract

When having a contract with us, we will retain your data for the length of the contract, and we will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the websites.

Cancellation & downgrade

To cancel your Clever Ads: eCommerce Ads monthly subscription via our Shopify app (or any other eCommerce platform app integration we provide) you have two options:

  1. You may either delete/uninstall our app or
  2. downgrade your subscription from within your Clever Ads: eCommerce Ads Dashboard.

Downgrading your subscription from one of our paid plans to our Basic (free) plan will allow you to continue using the Clever Ads: eCommerce Ads app and your Dashboard. However, you will be limited to Search and Display campaigns, only. To downgrade, enter your Clever Ads:

eCommerce Ads Dashboard > Settings > Downgrade.

Deleting or uninstalling our app will sever your connection with Clever Ads: eCommerce Ads, and therefore your paid plan subscription will be canceled from that moment. Depending on your Shopify/(other eCommerce platform) billing subscription period, and the date you delete our app — you may still see a charge from Clever Ads on your next Shopify (other eCommerce platform) billing subscription (see ECOMMERCE PLATFORM BILLING & THIRD PARTY APP BILLING for more details). Also, by deleting/uninstalling our app you will no longer have access to your Clever Ads: eCommerce Ads Dashboard. Furthermore, you must pause or delete your Clever Ads: eCommerce Ads created campaigns from within your Google Ads account. Deleting our app will not stop your Clever Ads: eCommerce Ads created campaigns from running as they have already been uploaded to your Google Ads account. If you do not do this, your ads will continue to run and your Google Ads account will continue to be charged ad spend (by Google). Click here for instructions on how to pause/delete your Clever Ads: eCommerce Ads created campaigns.

eCommerce platform billing & third party app billing

You will be invoiced by Shopify (or your respective eCommerce platform, if not Shopify) for using their services ("Shopify/other eCommerce platform billing subscription") on a 30-day billing cycle starting on the day you first purchase a Shopify/other eCommerce platform subscription. You will pay in advance for each subsequent 30-day billing cycle with Shopify or your respective eCommerce platform, if not Shopify.

Clever Ads: eCommerce Ads has a separate and independent 30-day billing cycle ("Third Party App subscription") from your Shopify/other eCommerce platform billing subscription — starting on the day that you first upgrade to a paid Clever Ads: eCommerce Ads plan. This cycle is recurring.

Your Shopify/other eCommerce platform billing subscription and your Clever Ads: eCommerce Ads Third Party App subscription will have different start/end dates.

However, you will be charged for all your Third Party App subscriptions (including Clever Ads: eCommerce Ads) as part of your Shopify/other eCommerce platform 30-day billing subscription. Click here for more information specifically on Shopify's App charges policy.

By upgrading to a paid plan with Clever Ads: eCommerce Ads or by failing to cancel a 14-day free trial period of a paid plan with Clever Ads: eCommerce Ads — you are agreeing to be charged for the full subscription period indicated (either monthly or annual). All charges from Clever Ads: eCommerce Ads are non-refundable unless otherwise agreed to in extremely rare circumstances by Clever PPC.

What are your rights in terms of your personal information?

The User has the right to:

  • Access his/her personal data.
  • Request the rectification of inaccurate data.
  • Request its suppression.
  • Request the limitation of the treatment of your data.
  • Oppose the processing of your data.
  • Request their portability.
  • Not to be subject to automated individual decisions.
Users may exercise all these rights at the following e-mail address privacy@cleverppc.com, indicating the reason for their request and providing a copy of their ID card.

The User can also send his request by ordinary mail to the following address: Calle San Quintín, 10, bajo izq. 28013 Madrid, Spain.

The communication to CleverPPC must contain the following information:

  • User's name and surname; photocopy of their national identity card, or their passport or other valid document that identifies them.
  • A specified request.
Without prejudice to any other administrative remedy or legal action, the User shall have the right to lodge a complaint before a supervisory authority, in particular, the state in which the User has their habitual residence, place of work or place of the alleged breach. This complaint can be in response to what they consider the processing of their personal data not in accordance with the regulations, and if they are not satisfied with the exercise of their rights. The supervisory authority to which the complaint has been lodged shall inform the complainant of the progress and outcome of the complaint.

Changes to this privacy policy

We may update this privacy policy from time to time in order to reflect changes in our practices or for other operational, legal or regulatory reasons. If we make material changes to this privacy policy, we will notify you of any material changes by posting the revised policy on this website, and where appropriate, by other means.

Congratulations, you have reached the end!

Thanks for taking the time to learn about Clever Ads Policies. If you have any questions or concerns regarding this cookies policy, please contact us at privacy@cleverppc.com.

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