Advantages of eCommerce & your business: overrated or necessary?
Whether you currently have an eCommerce site and don’t know what to do with it or you have been thinking about building one, for many this introduces the question, do you even need an eCommerce site? Check these Advantages of eCommerce!
Many wonder whether taking their products and services online is necessary or whether it’s been grossly overrated. Often part of the problem is not choosing the right eCommerce platform for your needs. If you have been going round in circles researching eCommerce tools, some like eCommerce Ads can save you time and help you with this task.
Many businesses, however, have taken to eCommerce as a way to expand their business by reaching new customers and creating more opportunities for marketing campaigns. And with the changing landscape of the high street the last few years, increasing business rates and online competition, businesses are exploring new revenue boosting avenues more than ever, eCommerce being the biggest. Here are some of the main reasons why businesses make the move towards eCommerce.
Reach new customers
Running a local business is great but it doesn’t provide many opportunities to reach new customers if most of your business comes from customers that are local to your business. Your products can reach a wider audience of people when platformed on an eCommerce site.
Branch out your brand
You know that your business is successful and your customers love your products. The joy of eCommerce is that you can offer your products and services 24/7 as opposed to the opening hours of your brick and mortar shop. Additionally, as well as your products and services, an eCommerce presents the opportunity to broaden your offer.
Businesses with eCommerce often complement their online store with news about their business or blogs which offer their expertise. This is a great opportunity for your customers to get to know you and your brand, as well as, gaining a better understanding of your industry.
New marketing opportunities
Having a dedicated online space to market your business comes with many perks. The first being SEO. SEO (for those less tech-savvy) is a tool that determines how your website ranks on search engines.
Good SEO practices can boost businesses right to the top of the ranking and above their competitors. Another marketing opportunity is email marketing. Email marketing allows businesses to deliver not only newsletters but highly targeted marketing campaigns right to the inboxes of your customers and potential leads. As a selling tool, email marketing can be helpful in making a new product successful with a direct link to your products online page so customers don’t have to come on down to your store.
Almost everything is shoppable online. From food to plants, to booking the services of a plasterer. At the click of a button whatever you want can be yours and this should not exclude what you have to offer. Millions of us use the internet to shop because it’s easy, we can beat the queues and shop from the comforts of our homes with a cup of tea. Why not offer your customers the same experience?
Scale your business
eCommerce is able to expand as your business does without having to add more physical space. eCommerce is able to keep up with the increasing demands of a growing customer base from adding more product lines to offering a range of payment options. For you, as a business owner, eCommerce can support you in scaling your sales processes, including automating your purchase orders and invoices.
You can keep it personal
Most business owners worry about being able to keep the personal feel of their business, something they are able to offer in their brick and mortar shop. It’s understandable, customers respond better to a personalised shopping experience.
The good news is that you don’t have to compromise. Businesses that adopt tools such as AI (artificial intelligence) can offer their customers a personalised shopping experience that allows them to feel at home and special when shopping on your online store, for example, by responding to their queries with a personable and empathic approach. An eCommerce does not mean that you cannot be present!
eCommerce has boomed over the most recent years with more and more businesses turning to an online platform either partially and completely, saving themselves a lot of expense.
eCommerce can give your business the opportunity to grow in multiple ways, the main benefit being the expanse in customer reach.
Of course it’s up to you, but we believe it’s hard to refute that the benefits of creating an eCommerce can be great for the growth of your business.
So what do you think, is eCommerce necessary or totally overrated?
Here you have more interesting info if you already have an eCommerce business and you are looking for information about eCommerce business expansion.